Call Center Services

CAMIS 's  Call Center is a state-of-the-art facility. Our agents work in a team environment with a progressive management philosophy, where customer service and caller satisfaction are number one. 

About Our Call Center
Our friendly knowledgeable call agents receive extensive training when they become a member of the CAMIS team.  Our agents are required to attend regular refresher courses as well as pass routine proficiency exams to ensure they maintain the level of excellence that our customers deserve.

  • State-of-the-art switching equipment allows us to process a variety of inbound calls quickly and efficiently with the least amount of hold time.
  • We offer real time credit card processing.
  • Our new facility has been designed to be a warm and comfortable place to work for our agents.
  • Our Management Team has extensive call centre experience as well as experience in the hospitality field which enables them to personally relate to your business.
  • A great many of our call centre agents have experience in the tourism industry.
  • We can offer services to your customers in both french and english.
  • We provide our agents with on going training in the following areas, customer services, information technology and specialized client information refreshers.

 


 

 

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