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Call Center Services
CAMIS 's Call Center is a state-of-the-art facility. Our agents
work in a team environment with a progressive management philosophy,
where customer service and caller satisfaction are number one.
About Our Call Center
Our friendly knowledgeable call agents receive extensive training
when they become a member of the CAMIS team. Our agents are
required to attend regular refresher courses as well as pass routine
proficiency exams to ensure they maintain the level of excellence
that our customers deserve.
- State-of-the-art switching equipment allows us to process a
variety of inbound calls quickly and efficiently with the least
amount of hold time.
- We offer real time credit card processing.
- Our new facility has been designed to be a warm and comfortable
place to work for our agents.
- Our Management Team has extensive call centre experience as
well as experience in the hospitality field which enables
them to personally relate to your business.
- A great many of our call centre agents have experience in
the tourism industry.
- We can offer services to your customers in both french and
english.
- We provide our agents with on going training in the following
areas, customer services, information technology and specialized
client information refreshers.
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