Bilingual Customer Support Analyst (French & English) - Full Time
The Customer Support Analysts are the most senior customer service agent in the call centre environment. They respond to inquiries from the front-line reservation agents.
Bilingual Customer Support Analyst (French & English)
As a Bilingual Customer Support Analyst you will respond to inquiries from the front-line reservation agents. You will also interact with the public professionally over the phone and in writing in both English and French, guiding users through step-by-step solutions in a clear and professional manner.